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Will this new competition improve seaching over-all -- or will it simply make
it more confusing? We think Google's success is based on simplicity. We hope
our Alphabeticalist (tm) will prove to be the most efficient way to search.
(MC)
The following article was taken from the NY Times of 9/27/07
New-Look Search Sites Aim to Close Google Gap /
By MIGUEL HELFT / Published: September
27, 2007 / SAN FRANCISCO, Sept. 26 —
The race for supremacy in Internet
searching has been decidedly one-sided for the last few years, with Google attracting
an
ever-bigger slice of the market.
That has not stopped underdogs like Yahoo, Microsoft and Ask.com from trying
again and again to find new ways to pull in more searchers.
Microsoft is introducing another such effort on Thursday: a major overhaul of
its Live Search service (www.live.com). It presents results in ways that are
markedly different from the list of 10 blue links that have long been an online
standard.
A search using the words “digital camera,” for instance, will deliver
photos and links to reviews and shopping information for the most popular digital
cameras. This “product guide,” which includes information culled
from sites like Amazon.com and PriceGrabber.com, will be followed by traditional
search results.
Over the next month, Microsoft will start using this approach for searches related
to products, local businesses, health information and entertainment. The idea
is to try to anticipate what users want, said Satya Nadella, corporate vice president
of the search and advertising platform group at Microsoft.
“
We call it blended search,” Mr. Nadella said. “We’re giving
you instant answers.”
Meanwhile, Yahoo has quietly introduced a similar set of features on its search
engine, calling them shortcuts, and is expected to deliver more updates soon.
Ask.com made the most radical departure from standard results in June when it
unveiled a service called Ask3D. The service displays results in three panels
that combine standard search results with suggestions for related queries, blog
items, videos, photos, news articles and shopping information.
Yahoo’s shortcuts are already in use on searches related to music, sports,
local businesses and travel. Vish Makhijani, senior vice president and general
manager for Yahoo Search, said users clicked on shortcuts at a higher frequency
than they did on the top Web result. “We’re delivering them because
they are of really high value to Yahoo users,” he said.
These companies’ efforts to set their results apart from Google’s
come after years in which search engines were largely focused on delivering increasingly
comprehensive and relevant links but did little to alter their presentation.
The quest to improve the quality of the results themselves continues, and Mr.
Nadella promised that Microsoft’s new service would finally be as good
on that front as Google’s.
Google, too, has changed its approach to presentation, but far more gradually
than its rivals have. In May, for instance, it started a service called universal
search that mixes videos, photos, news articles and other items with traditional
search results. And it has progressively added modules atop its search results
that deliver stock quotes, local weather and flight tracking information in response
to queries on those subjects.
Google’s caution has been deliberate. Company officials have said that
Google tries to introduce new features without disrupting a formula that has
proved to be a hit with users.
Indeed, Google accounted for 56.5 percent of all searches in the United States
in August, a gain of nearly 10 percentage points from a year earlier, according
to the Web audience measuring firm ComScore. Yahoo was a distant second with
23.3 percent of the market, followed by Microsoft with 11.3 percent, and Ask.com
and AOL with 4.5 percent each. AOL’s searches are performed by Google’s
technology.
Analysts said the new strategies by Microsoft, Yahoo and Ask.com were not likely
to shake up those rankings anytime soon, in part because Google commands such
strong loyalty.
“
Habits are hard to break, and it is especially hard to break good habits,” said
Danny Sullivan, the editor of Search Engine Land. “If you’ve had
a good experience with Google, you have little reason to switch.”
Mr. Sullivan said users were unlikely to drop Google altogether. But he said
the new features introduced by Microsoft and others may persuade some people
to use those search engines for specialized queries — say, for health
information, entertainment and products.
“
I don’t think any of the things Microsoft and Yahoo are doing are game
changers on their own,” Mr. Sullivan said.
The struggles of Ask.com illustrate how hard it is to battle the Google juggernaut.
Ask.com has long been considered an innovator in search, and its new features
have been praised by analysts and appreciated by its users. But the company has
not been able to translate the good reviews into gains in market share.
“
We’re like the Oscar-winning movie that hasn’t made $100 million
at the box office,” said Jim Lanzone, the chief executive of Ask.com,
which is owned by IAC/InterActiveCorp. But Mr. Lanzone said he had not lost
hope.
“
People don’t switch search engines overnight,” he said.
Like Mr. Lanzone, Mr. Nadella of Microsoft said his goal was not necessarily
to steal customers from Google, but rather to entice Microsoft’s millions
of users to turn to the service more frequently.
Charlene Li, an analyst with Forrester Research, said this strategy made sense.
A company like Yahoo, she said, has hundreds of millions of people who visit
its Web site, but not all of them use its search service. “They are not
necessarily trying to get the Google loyalist,” Ms. Li said. “Yahoo
is trying to get its core users one search at a time.”